Information Systems & IT Support Professional with two years of hands-on technical support experience. Skilled in troubleshooting, networking, systems administration, and cybersecurity fundamentals, with a focus on building secure and reliable technology environments.
I'm Riley, an Information Systems and IT Support professional based in Rancho Cucamonga, California. I have two years of experience supporting users, troubleshooting hardware and software, maintaining endpoints, and resolving account and connectivity issues.
I am completing my B.S. in Information Systems & Technology with a Cybersecurity concentration at California State University, San Bernardino, with an expected graduation date of December 2026. Through my coursework and hands-on labs, I have developed experience with Windows Server, Active Directory, networking, endpoint management, SIEM monitoring, and cybersecurity fundamentals.
Before pursuing a career in IT full-time, I founded and operated an online consulting business that served more than 600 clients and generated over $400,000 in revenue. Running my own business strengthened my communication, customer service, problem-solving, organization, and ability to work independently while managing long-term client relationships.
I am seeking opportunities in IT support, systems administration, infrastructure, or cybersecurity where I can continue learning, contribute to meaningful projects, and grow into increasingly technical roles.
Outside of technology, I enjoy traveling, chess, basketball, UFC, and gaming. I enjoy solving complex problems, continuously learning new technologies, and challenging myself both professionally and personally.
Active coursework covering threats, vulnerabilities, architecture, and operations.
University coursework on incident triage, digital evidence, and response workflows.
Routing, switching, segmentation, and securing enterprise network topologies.
Windows Server, Active Directory, Group Policy, and identity management at scale.
Cybersecurity concentration at California State University, San Bernardino.
Built a Wazuh-based monitoring lab to ingest endpoint logs, review security alerts, and practice triaging real-world detections.
Stood up a Windows Server 2022 domain with OUs, group policy, and SMB file sharing — practicing identity and access at scale.
Designed a multi-VLAN small-business network with inter-VLAN routing, DHCP, and DNS — validated end-to-end connectivity.
Used Action1 to inventory endpoints, deploy software, and verify patch compliance across a small fleet of test machines.
The full version — education, work history, and technical skills in one page.